Shipping
How to Order
Your business is truly appreciated. Order online 24/7 at http://www.gourmetbodytreats.com. We accept Visa, Mastercard, Discover, American Express and Paypal through our secure server.
Shipping
All domestic orders shipped via UPS Ground for a flat rate of $7.25 (transit time 3-7 days) within 3-4 business days of purchase. International packages will be sent via USPS Priority Insured for a flat rate of $26.00 (transit time 10-14 days). Please see our summer/winter shipping notice.
Please Note: When you place an order, please be very careful to list your complete shipping address and take time to verify that it is correct. This can save you money and get your order to you more quickly. If you are having a package shipped to your place of business/work, please be sure to list the company name in the Delivery address info so that we may ship to you in care of your company/business.
If we ship to the address you list and the package is returned to us, you are responsible for any additional shipping charges plus the cost to reship to you again. If you list an incorrect address and UPS does an address correction, they charge an address correction fee. This fee is typically $5.00-$10.00, but can be as high as $35.00. You are responsible for this fee if it is a result of an error you made when entering your address/shipping information OR if you contact UPS and ask that the package be delivered elsewhere.
If you don't list your address with the appropriate apartment number, suite number, lot #, floor number, etc., UPS may charge an address correction fee.
Please take a moment to double check your address and be sure to list whether your address is a STREET, AVENUE, LANE, CIRCLE, COURT, BLVD, etc. This will help you get your order faster.
INTERNATIONAL SHIPPING FEES
International orders may have additional port taxes, customs charges and duties associated with the order. Responsibility for these charges is to be assumed by the customer. Please contact your customs department for more information as each country has its own set of rules and policies on imported packages.
Back Ordered Products
Since all of our products are handmade, occasionally some may be on back order when your order is filled. This means that only 1 or 2 of your items will not be in stock and we will need to make more. The letters B/O will be written next to the item on the invoice; this indicates the item is on Back Order. Back Ordered products ship within 24 hours of them being made, with no extra shipping charges to you. We appreciate your patience.
Return Policy
We will gladly exchange or give store credit for damaged items. Read our return policies and procedures for instructions on how to proceed.
Changes and Cancellations
If you wish to cancel or modify your order, please send us an email or call us as soon as possible. We will make every effort to accommodate your request; however, once a product has left our store for shipping, the purcha
